PLEASE NOTE: Any questions, please do not hesitate to contact me, I am more than happy to try to help.
I am only a busy mum trying to earn a few extra pennies from items around the home which are either outgrown or no longer needed, or a bargain i might have managed to pick up along the way ... the proceeds of which can then go towards the next influx of clothes, shoes or toys for my children... school trips or my ultimate aim is to save funds to take us away on a family holiday next year (haventmanaged to get one for a while). All items I sell are of good quality, in great condition if not new are nearly new and I do my best to give a full description and quote the best possible price for postage. I do however realise that I am not perfect, and all you other mums out there will also appreciate it, when i say that it is easy (when you are trying to do 8 things at once) to occasionally make a mistake (although I try my hardest not to do so!). If you buy an item and are unhappy please PLEASE contact me to try and sort out any issues. In manythousandsof selling/buying transactions on I have only ever been given one negative/neutral and this was from a person when i first started trying to sell and she never tried to contact me at all. The first I knew that they had any issue with the item was when I read the feedback and was mortified.... the problem was resolved amicably and it was not actually my mistake but I will always try my hardest to help in any way i can. I can hand on heart say however that I can count the number of times there has been any slight discrepancy on one hand. Please read my feedback, I am an honest person, just trying to pass on some great items to others who will also appreciate them and be able to use them. I package items nicely and securely, in a way I would be happy to receive them. I do quote second class postage to try to keep the costs down, but if the item will go first class and i can get to the post office, I always try and send itthat way if i can.
I always post Royal Mail as i have had some disasters sending out with Hermes so iprefer not to use them anymore, also the post office is now scanning parcels when theydeliver so although i do always get a proof of postage the scan is added security for both the seller and buyer.I do quote 2-3 days from purchase to delivery but if I see that an item has been paid for and I can actually manage to get to the post office I will try and post off the same day... its always nice to receive something quickly when youve bought it. I do have to add a small price to the postage actually paid on the parcel however to cover transport to the post office and also packaging of the items (one lady complained that the cost on her package was 15p less than she had paid but forgot that I had purchased tissue paper, a bag and actually had to drive with my bag of parcels to the post office). Please ensure you are happy with postage costs before you bid, I am happy to combine postage,...I will only refund if I have not listed an item correctly or if (heaven forbid) I have sent you the wrong item by mistake (that has only happened once when I got some swimming goggles mixed up!!) IM NOT A SHOP and as such dont have lots of different sizes available. Please ensure that you do want this item if you are going to bid, this is an auction site and if you decide after youve bought something that you didnt actually want it you may have prevented someone who also wanted it from winning. I am not being difficult, but I had a lady recently who thought I was a shop and just wanted to return something because she wasnt sure of the shoe size she wanted and then decided she preferred another she had also bought. If you are unsure of the sizing, I am happy to measure anything vente en gros for anyone before the auction ends, and I do try and describe as fully and accurately as I can. Many thanks for reading the "gumff" but if you still have questions please contact me. thank you :- )
